MUHAMMAD WAABIS
Email: [email protected] | LinkedIn: linkedin.com/in/mwaabis
Summary
Product Manager passionate about data-driven decision-making and building products that address real consumer needs. I enjoy working closely with users to understand their challenges and develop thoughtful, impactful solutions. With a strong background in Developer platforms, Data and API strategy, I am looking to transition into more consumer-facing products, combining my interest in UI/UX with product development to create intuitive and user-centric experiences.
Skills
- Product Strategy and Roadmapping
- Python & Data Analysis
- Cross-functional collaboration
- Stakeholder Management
- User-centric design
- Sprint planning & Prioritisation
Work Experience
Product Manager - Internal Developer Platforms
Marks & Spencer | Sep 2022 - Present
- Scaled an internal GraphQL platform from 10M to 2.8Bn monthly requests, supporting £200k/hour revenue while ensuring stability and performance.
- Owned product strategy & roadmap, defining data-driven OKRs and collaborating with engineering & delivery teams to ship new features.
- Prioritised consumer needs & tech debt, balancing legacy systems and new initiatives for maximum business value.
- Built business cases for third-party integrations, quantifying performance gains & cost savings, and presented findings to senior leadership.
- Led discovery for a new API platform, conducting customer interviews, defining vision & scope, and leveraging consumer insights & data-led prioritisation to focus on the highest-value initiatives, defining a £1.3M value proposition.
- Improved Developer Experience for 1800 engineers by gathering data requirements for a new tool, DX, and scoping technical integrations with internal security tools.
Product Manager - IoT & Smart Things
Connexin | Jul 2021 - Sep 2022
- Led end-to-end IoT projects (£900k TCV), covering pre-sales, research, competitor analysis, solution design, SLA negotiations, and development.
- Managed B2B2C software projects & third-party integrations, prioritising backlogs, translating consumer needs into design specifications, and optimising engineering resource allocation.
- Defined user stories & UI/UX inputs for a mobile transportation app based on client requirements.
- Project managed a £550k rural wireless fibre deployment, overseeing resources, budget, and stakeholder updates.
Technology Graduate - Trading Platforms
ION Group | Apr 2021 - Jul 2021
- Evaluated python-based sentiment analysis tools to analyse a backlog of product support tickets.
- Managed data visualisation projects using SQL and PowerBI to identify the most common types of SLA breaches.
Technology Intern
Imperial Consulting Group| Oct 2019 - Dec 2019
- Led a team to consult Santander on biometrics, AI, and a new payments app concept with a supporting business model.
Data Analyst Intern
Centre for Process Systems Engineering | Jul 2018 - Aug 2018
- Visualised performance of 1,400 Sainsbury's stores using Tableau and conducted a cost-benefit analysis for green-tech investments.
- Recommended a £7.4M investment in 37 stores, projecting £2.1M annual savings and an 8% reduction in carbon emissions.
Year in Industry Intern
The Technology Partnership (TTP) | Sep 2015 - Sep 2016
- Developed a lab prototype for a pharmaceutical ‘Microfluidic dispenser’, that helped secure a £1.7M funding for the next phase of the project
Other Experiences
UI/UX Tester
UserTesting | Jan 2023 - Present
- Participated in over 150 UI/UX studies, provided actionable insights that influenced product design decisions, enhancing user experiences for web and mobile consumers.
- Conducted A/B testing on prototypes, analysing user behavior and feedback to refine design choices, ensuring intuitive and consumer-centric user experiences.
Tech Blogger
Tech Synopsis | Mar 2021 - Feb 2022
- Producing weekly email newsletters that cover the latest technology news and industry analysis.
Education
MEng Chemical Engineering (2.1) - Imperial College London
2020